FAQs

  • We are mainly a virtual practice currently. Some therapists see clients in-person at 1115 Broadway NYC. Location was chosen due to our current clients needs. We may have a Brooklyn office in the future.

  • Yes — Liberation-Based Therapy is in-network with many major insurance plans. We participate with Aetna, Anthem, Blue Cross, Blue Shield, BlueCross BlueShield, Cigna and Evernorth, Harvard Pilgrim, Magellan, Medicaid, Medicare, MetroPlus Health Plan, Nippon, Oscar Health, Oxford, UnitedHealthcare (UHC | UBH), Wellfleet, Carelon, and most commercial BCBS plans. Coverage varies by plan, so we always encourage you to reach out and have our team check your specific benefits.

    If your plan is not listed, we may be out-of-network. Many insurance plans still offer out-of-network benefits, which can reimburse a portion of your sessions once your deductible is met. If not, you are welcome to pay out-of-pocket. We also offer a sliding scale when possible and do our best to make therapy financially sustainable for you.

    Before your consultation, our administrative team will verify your benefits, clarify your coverage, and let you know the exact cost per session or copay. If you have out-of-network benefits, we can provide a superbill for reimbursement.

    Please note that some clinicians in our community offer specialized services—such as mediation, restorative justice, coaching, or spiritual guidance—that cannot be billed to insurance.

    We’re here to help you understand your options and find the support that works best for you.

  • Our fees range from $175 - $220. We do offer sliding scale starting at $100 and payment plans. There are some lower fee spots available. Payment is due at the time of service. Please contact our office for more information.

  • Insurance companies can impose limitations on the number of therapy sessions, where you might have to prematurely end therapy or bear the financial burden of additional sessions without any possibility of reimbursement. The healing process varies for each person and may extend beyond the predetermined number of sessions covered by insurance.

    Also, when filing claims with your insurance company, your therapist must provide a diagnosis. Diagnosis can have implications in the future, potentially affecting court cases or hindering your ability to secure life insurance, as your treatment information may be disclosed by your insurance company.

    Contrary to popular belief, utilizing in-network benefits does not necessarily translate to lower costs. In fact, in-network benefits often involve copayments for each session, which can add up; especially if you have a high in-network deductible.

    Depending on your insurance, they can dictate how much your copayment/coinsurance will be before your insurance will cover payments.

  • We are a collective of therapists and practitioners that center human diversity in age, race, gender, ethnicity, nationality, religious and moral beliefs, sexual orientation, socio-economic background, and ability. Liberation-based therapeutic healing takes critical consciousness around the systems and structures that cause harm (including the medical system). We view your personal and relational problems within this context to enhance the effectiveness of therapy. Systemic issues are not personal ones. Liberation-based therapy is a healing practice that is from this place of acknowledgment and humility.

    While liberation psychology exists, we are not a religious sect or a specified modality. Learn more about the

  • No. Each therapist has their own specific treatment style and focus. Everyone here holds a liberated perspective and is trauma-informed. You can visit the profiles on the Meet Us section of the website or reach out to the office for more information.

  • Providing a payment method is voluntary. We request one on file to help ensure continuity of care in a virtual practice and to reduce delays when insurance processing takes time.

    Having a payment method on file allows us to:

    • Apply copays, coinsurance, or deductible amounts once they are confirmed 

    • Billing to your card occurs 24-48 hours after your session

    • Avoid interruptions in scheduling due to unresolved balances

    • Reduce administrative follow-up and billing confusion

    Through the client portal you will always receive documentation for any payment applied. If you experience financial hardship or have concerns about billing, our team can work with you to discuss payment plan options.

  • Insurance billing can feel confusing, and we want to make this process as clear and predictable as possible.

    After each session, we submit a claim to your insurance company. Insurance companies typically take anywhere from 20 to 60 days to process and reimburse claims, depending on your specific plan.

    During this processing period, our practice continues to operate as usual. Therapists are paid for their time and care, and we cover the day-to-day costs required to keep services running smoothly.

    Copayments, coinsurance, and deductibles are not additional or unexpected charges. They are a standard part of how insurance plans share the cost of care between you and your insurer. These amounts help support continuity of care while insurance claims are under review.

    Our goal is to be transparent, minimize surprises, and ensure that care remains accessible and sustainable for both clients and therapists. If you ever have questions about your benefits or a charge, we’re always happy to review it with you and help clarify next steps.